SAWADDEE THAI SPA - FAQ'S

Our Aim - Our aim is to provide you with a relaxing and memorable experience to assist in redressing the balance of body, mind and spirit and achieving a sense of general wellbeing.

General Advice - Sawaddee Thai Spa welcomes hotel guests and all residents and non residents and our therapists are on hand to advise you and create a personalised spa programme.

Gift Cards - The gift cards are available in monetary values and are beautifully presented so treat someone you love to a truly relaxing experience please call for made order.

For First Time Visitors - If you are a first time visitor we hope your first experience at our spa is a truly enjoyable one. Our goal is to provide a relaxing environment free of any anxiety you may have about visiting our spa or any spa for the first time. Please feel free to ask any of our staff about our facilities and services. We have also listed answers to some frequently asked questions.

How early should I standby for my appointment ? - Please arrive at least 10 minutes in advance of your appointment. This will allow time to check in and enjoy our surroundings in anticipation of your treatment.

How much should I tip ? - Our prices do not include gratuities. All guest should feel no obligation to offer a gratuity if you were unhappy with your service (please let us know if that is the case). Gratuities generally range from 15%-20% of the price of the service. Feel free to provide larger gratuities for exceptional service. Small envelopes are available at the reception desk for all gratuities.

How should I dress for my treatment ? - Some services are best received fully undressed. However, all treatments can be done while clothed. Should you wish to wear clothing we recommend shorts for men and a bikini swimsuit for women. We can supply disposable garments if you like.

What should I be telling my therapist ? - During your treatment let your therapist know if you feel any discomfort or would like special attention on a particular area. The best treatments will come from honest communication with your therapist.

What if I have any health or medical conditions ? - Please alert your therapist if you are: pregnant, have muscle or joint injuries, are using Retin-A, Accutane, or any photosensitizing or keratolytic medications, or have had recent laser or plastic surgery. Any of the above conditions may affect our ability to perform your requested treatment.

To book an appointment call now 0845 224 1745 - Email : info@sawaddee.co.uk